Shop Policies have changed drastically since Covid arrived, thank you for your patience and understanding

Classes

Meeting in Person: Sit n Stitch & Group Classes

We have restarted our in-person gatherings, as we know many have missed them. We are working to balance the desire to gather again with our own awareness of health and safety. We have some very firm guidelines that will be in place as we do this, and we ask you to adhere to them, so we can all stay healthy.

***Cold weather shifts on the horizon: As we ponder the winter months, as this point we do not see moving larger gatherings inside, even with masks. This means starting in November, we may put in-person sit n stitch on hold until it warms up again, and classes may move indoors, with masks, and be reduced in size. One-on-one help will continue, though again indoors with masks***

Check the calendar for specific days and times for events.

All group gatherings at the shop, sit n stitch and classes, will maintain the following guidelines:

  • All will be held outside, weather permitting. Please consider heat and rain in the forecast when planning your attendance. We will do our best to provide shade, depending on number of attendees.

  • Rain or other inclement weather will cancel sit n stitch, and classes we will do our best to reschedule and alert attendees before they head out to the shop. Please do not expect groups to move inside for inclement weather, both Covid protocols and current shop setup do not lend themselves to this.

  • Masks are not required outside, you may wear one if you wish.

  • Please wear a mask when going into the shop for restroom or shopping purposes.

  • In the colder months sit n stitch may take a break and classes will have smaller maximum capacity and move indoors.

**************************************************************************

Drop-in help time/sit and work on projects with assistance:

Every Friday, 10am-12pm, 2pm-4pm, following outside gathering guidelines. Bring your current project for help! No appointment needed, $20/session. This is a great time to ask Rebecca as many questions as time permits!

*****************************************************************

In Person Group Classes, Contact the shop to reserve your spot:

Most classes $40. Group classes will often be 2 sessions of 1-2 hours each as the optimal time to engage the brain, provide time for progress between sessions, and provide follow-up support. If classes lend themselves to one class, follow-up help during a drop in help time or by appointment is included. Please sign up in advance for classes directly with me by emailing rebecca@sundragonartandfiber.com or calling the shop (828-877-3550). I will let you know if there is space in the class. Class fees cover all sessions, instruction only unless specified. Ideally each class will be limited to 4 students (2 in the winter *if* they are being held indoor with masks November-February). If you are not able to attend both sessions, the class fee is still the same, please consider this when signing up. At this time we do not have the capacity for virtual classes.


Knit, crochet, and pattern assistance

We have been debating quite a bit at Sun Dragon how to keep you all going with your projects as well as juggling classes, sit n stitch times, and the daily running of the shop. I engage in this explanation with you all in an open, honest, and caring way to be completely transparent with you about the challenges of keeping a yarn shop alive in the community. We want to assist you, assign appropriate value to our services and expertise, and be able to keep our doors open to the community. We strongly encourage you to come to our drop in help times or schedule an appointment.,

Starting in September, we will be making the following shifts:

  • Drop-in help, no appointment needed, will be every Friday, 10am-12pm, 2pm-4pm: $20 a session. You may have to share Rebecca with a few other crafters, but she is an excellent multi-tasker when focused solely on projects.

  • Scheduled appointments with Rebecca, made by emailing or calling the shop, will be $25 a session, guaranteed on-on-one time (up to two hours) with the expert. Most of the times for this will be Tuesdays and Thursdays on weeks when she does not have intro lessons.

  • Walk-up for assistance, without appointment, at a time other than the specifically proscribed drop-in help times on Friday, will start at $35, regardless of the amount of time one thinks it might take for us to assist, or the time it does indeed take. We may decide that the help rendered was minimal and does not require a charge on a case-by-case basis, but that will be up to the shop employee and should not be assumed going in. Asking for assistance during a community sit n stitch falls in this category.

  • If you are seeking assistance on a project after taking a related class, that help is covered by the class fee, but we would greatly appreciate a heads up you are coming by, or come to the Friday help times.

  • Virtual assistance/lessons (such as Zoom or Facetime) is/are not available at this time.


Open Sit ā€˜nā€™ Stitch Times

Virtual Sit n stitch, online:

Tuesday & Friday 7-9 pm, on Zoom, use the shop phone number to get in, or the following link:

https://us02web.zoom.us/j/8288773550

Sit n stitch at the shop, in person:

Every Wednesday 10am-12pm, Saturday 1-4pm.This is for community gathering time, not instruction and lesson time. If others at the table can assist, wonderful! Help from Rebecca during this time will fall under the walk-up help rates, we encourage you to come to drop in help Fridays or make an appointment.


Return Policy

 

Yarn Winding

 

Pattern Printing

 

Rewards Cards

 

Coupons and Discounts

 

Credit Card Minimums

Most items can be returned within 90 days in their original, undamaged packaging with receipt. 

Yarn can be returned within 30 days in original condition OR if the dye lot is still on store shelves.

All items that are approved for return may only be returned for store credit.

Wound yarn may not be returned, let us help you find a project for it!


We will always provide yarn winding for yarn bought in the shop free of charge, though depending on how busy we are, you may need to leave it with us and come back for it. Yarn you wish to have wound at a time other than when purchased will be wound at our first opportunity, which may not be at the time you bring it in. 

Yarn that is not bought here at Sun Dragon can be left to be wound for $1.00 per 100 yards or fraction thereof (For example, Miss Babs Yowza, at approximately 575 yards, would be $6).


Patterns that are bought at Sun Dragon or free with yarn purchase will be printed free of charge. All other printing of patterns (found free online or without yarn purchase) can be done here for $1.00 a page.


We currently keep rewards cards on file for customers when we have your name in our system, we record stamps for in-person and online purchases. Stamps are awarded for every $10 before tax, and when the card is filled with 24 stamps you earn $25 of shop credit, banked in our system under your name. Stamps and Dragon Dollars never expire: if you are not local and want to spend your earned Dragon Dollars, contact the physical shop- the online shop does not know how to recognize and redeem those rewards. We will be happy to work with you over the phone.


Coupons and discount codes will be applied to amounts before tax. Discount codes cannot be combined, and Dragon Dollar rewards and discounts cannot be used on the same sale, let us help you figure out which will save you more money at time of purchase!


If you are running a credit card for less than $5, we will add a $0.50 charge to cover fees we incur.